Privacy Policy Fixit

Last Updated: October 2025

At Fixit, a Kavio brand (ICE 003836010000062), we highly value your data privacy. This policy describes how we collect, use, and protect your personal information when you use our application or our website fixitbyapro.com.

1. Information Collected

We may collect the following information:

• Identification information (name, surname, phone number, email, address).
• Payment information (via secure providers).
• Geolocation information (if the user allows).
• Technical data (device model, iOS version, IP address, etc.).

2. Use of Data

Your data is used to:

• Create and manage your user account.
• Connect clients and service providers.
• Improve our services and user experience.
• Send notifications related to your orders.
• Ensure security and legal compliance.

3. Data Sharing

We never sell your personal data. It may only be shared with:

• Our technical partners (hosting, payments).
• The providers involved in your orders.
• Legal authorities if required by law.

4. Retention and Security

Your data is securely retained for the duration necessary to provide our services. Technical and organizational measures are implemented to protect it against loss or unauthorized access.

5. Your Rights

In accordance with GDPR, you have the following rights:

• Access to your data.
• Rectification or deletion.
• Objection to processing.
• Portability of your data.

To exercise your rights, contact us at: contact@fixitbyapro.com

6. Contact